How can we help?
Browse a topic below, check the full FAQ, or contact us.
Getting started
- • Creating your free account
- • Completing your profile for a bonus
- • Is FrenzPoll free and legit?
Taking surveys
- • How surveys are matched to you
- • Why you sometimes get screened out
- • How long surveys take
Rewards & gift cards
- • The $5 minimum and how to redeem
- • Which gift cards are available
- • When earnings become available
Account & privacy
- • Updating your details
- • Exporting or deleting your data
- • Marketing email preferences
Trust & safety
- • How we protect your data
- • Our fraud controls
- • Staying safe from scams
Still stuck?
- • Contact our support team
- • Report a problem
- • Send feedback
Can't find your answer?
Email us at support@frenzpoll.com — we're happy to help.
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